Frequently asked questions
To clear up any doubts
Parking
Certainly, our staff is present 24/7 and we are equipped with a modern video surveillance system.
We are just 100 metres from the steamboats and our position is ideal for those wanting to visit Venice exclusively on foot.
Of course, some floors have charging stations. When you arrive, please report to our staff at the entrance that you need to recharge your electric vehicle. The rate €30 refers to a single recharge during the parking stay, regardless the kW amount recharged. The car will be recharged up to maximum limit set by the owner. The car will be moved to allow us to recharge other cars as well.
Yes, please advise the staff at the entrance to prefer a suitable parking space and to receive assistance for unloading your luggage: we will be happy to help you. The service is not for free.
Maximum car width: 2.20 meters.
During parking, exiting with the car is not allowed with the exception of particular situations authorised by the Management.
Max height allowed 2,10 meters